Terms of Use

1. The agreement

These Terms are an agreement between you and DesignTech AI, Inc., a Delaware corporation ("DesignTech AI", "we", "us"). They cover DesignTech AI at designtech.app (including the Studio), the designtech.ai website, our Model Context Protocol (MCP) server and any other way you reach the service (together, the "Service").

These documents form part of these Terms: the Acceptable Use Policy, the Copyright Policy and the Refund Policy. The Privacy Policy explains how we handle personal data.

If you use the Service for an organization, you agree to these Terms for that organization and confirm you have authority to bind it; "you" then means both you and the organization. If you and we have signed an order form or master services agreement, that signed agreement controls where it conflicts with these Terms.

By creating an account, ticking the box at sign-up, or using the Service, you accept these Terms. If you do not accept them, do not use the Service.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract. The Service is built for businesses and professionals. You may not use it if you are barred from doing so under the laws that apply to you, including sanctions laws.

You sign in with a single-use code sent to your email address. Keep access to that mailbox secure: you are responsible for everything done through your account, and you must tell us promptly at support@designtech.ai if you believe someone else has used it.

Give us accurate information and keep it current. Do not create accounts by automated means, share one account between several people, or open extra accounts to claim promotional credit again.

3. Workspaces and members

Work happens in a workspace that belongs to an organization. The person who creates it is its owner, and owners and admins can invite members, change their roles and remove them. Everything members make in a workspace belongs to that workspace's organization.

The organization is responsible for its members: for who it invites, for what they upload and generate, and for their compliance with these Terms. Members share the workspace's credit balance.

Admins can see and manage the workspace's content and export it. Only the owner can close the workspace. If you join a workspace run by someone else, that organization, not you, controls the content you add there.

4. The Service

The Service builds a governed brand system from material you provide and uses it, with AI models, to produce images, video, audio, documents, presentations, web pages, reports and other marketing content. It can read files you upload, websites you import, content in accounts connected to it, and public web content it gathers for research you ask for, as section 6 describes.

Some features rely on third-party providers, including AI model providers and the services described in the Privacy Policy. We may add, change or remove features and providers. If we remove a feature you are paying for in a way that materially reduces the Service, you may close your workspace and ask for a refund of credit you bought and have not spent.

Features labelled preview, beta or experimental are provided as they are, may change or stop without notice, and are excluded from any commitment we make about the Service.

5. Your content, and your responsibility for it

"Your Content" means everything you or your members bring into the Service or ask it to use: uploaded files, text and prompts, brand material, websites you import, sources and pages the Service collects on your instruction, content read from accounts you connect, and the data your published pages collect. As between you and us, you keep all rights you have in Your Content.

You promise that, for all of Your Content:

• you own it or have every right, licence, consent and permission needed to use it in the Service and to let us process it as these Terms describe, including any needed from the people who appear in it, whose voice or likeness it contains, or whose personal data it holds;
• using it in the Service, and using the outputs made from it, will not infringe or misappropriate anyone's copyright, trademark, privacy, publicity or other rights, or break any law or contract that binds you; and
• where it contains personal data, you have a lawful basis to collect it and to have us process it, and you have given any notice the law requires.

You are solely responsible for Your Content and for how you use it. We do not review Your Content before it is processed, and we are not responsible for it. We may remove or disable access to any of it that we reasonably believe breaks these Terms or the law, or that we are required to remove.

6. Content collected from the web

The Service collects web content in two ways, and it is important that you understand both.

• Pages you point it at. When you import a website or give the Service a web address, our page reader reads the pages at that address, and it refuses private and internal network addresses. The reader loads a page the way a browser does, and identifies itself as a current desktop Chrome browser with DesignTechAI named in its user-agent string. When you import a page into your Gallery, the Service first checks the site's robots.txt file and does not read a page that file disallows for the user agent DesignTechAI. Some reads do not check robots.txt: Populate from website (a site's homepage, its stylesheets and logo, to pick up colours, fonts and logo); the pictures shown on a page you import; the public information and captions of a YouTube video you link, which are read through YouTube's own player interface; and a web address the Studio or an AI capability is asked to read or capture directly. If a page refuses the reader (for example with a bot challenge) or comes back nearly empty, the Service may read it again through Bright Data's unlocking service, a third-party web data provider built to retrieve pages that turn automated readers away. For an import that happens only after the robots.txt check has allowed the page; for the direct reads just listed, no robots.txt check is made. You are responsible for having the right to direct the Service to any address you give it.
• Research. When you ask a research question or research a company, the Service chooses the sources itself. It runs web searches and reads the pages they return, and it collects publicly available data from social and company pages, currently including a company's public LinkedIn page and recent posts (the Service may look up that page from the company's name), public YouTube videos with their transcripts, and public Reddit posts with their top comments. This collection is carried out for us by Bright Data, a third-party web data provider, under its own terms and compliance program. It collects only content that is publicly available without signing in.

Either way, you decide what is collected and why: the address, the company or the question, and what is done with the result. Web content can include other people's copyright material and personal data, such as names, usernames, job titles and the text of public posts and comments. You are responsible for:

• for addresses you give the Service, having the right to access and use that content, and complying with the terms of the site that bind you;
• complying with the laws that apply to your use of collected content, including copyright, database-right, privacy and data-protection laws;
• not giving the Service sign-in details, private links or other means to reach content behind a login, paywall or other access control unless you are authorized to access that content and to use it this way;
• not using collected content to build profiles or contact lists of individuals, to surveil or track people, or for decisions about anyone's credit, employment, housing or insurance; and
• how you use everything collected for you, including sources the Service chose. Third-party content remains its owners' property. A summary, extract or citation made for your research does not give you the right to republish that content.

We may limit or switch off collection features, and remove collected content that we are told infringes or that breaks these Terms. Research results may be incomplete, out of date or wrong; check anything you rely on against its source.

7. The licence you give us

You grant DesignTech AI a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, transform, display and create derivative works of Your Content, for as long as you use the Service and afterwards only for as long as the Privacy Policy says we keep it. We use this licence only to provide, secure and support the Service for you, to prevent abuse, and to comply with law. It includes sending Your Content to the providers that perform the work you ask for.

We do not use Your Content or your outputs to train or fine-tune AI models, and we do not allow our model providers to. We do not sell Your Content.

If you send us feedback or suggestions, we may use them without obligation to you.

8. Outputs

"Outputs" are what the Service generates for you. As between you and us, and to the extent the law allows, you own your Outputs, and we assign to you any rights we have in them. You may use them for any lawful purpose, including commercially, subject to these Terms and to paying for the work.

Outputs are made by AI and may not be unique: similar inputs can give you and other customers similar results, and your ownership does not extend to another customer's Outputs. In some countries AI-generated material may not be protected by copyright at all, so we cannot promise that you can stop others from copying it.

The Service itself, including its software, designs, templates, formats, the structure of the brand system and our documentation, belongs to DesignTech AI and its licensors. Using the Service does not transfer any of it to you, apart from the Outputs described above.

9. AI output needs your review

AI models make mistakes. An Output may be inaccurate, incomplete, out of date, offensive, or similar to existing material, and it may contain names, marks, likenesses or claims you have no right to use. A detailed or confident Output can still be wrong.

You are responsible for reviewing every Output before you publish it, send it or rely on it, including checking facts, claims, quotations, statistics and rights. Output in regulated areas, such as health, finance, legal services and advertising claims, carries obligations we cannot check for you. Nothing the Service generates is legal, financial, medical or other professional advice.

WE DO NOT WARRANT THAT OUTPUTS ARE ACCURATE, ORIGINAL, FIT FOR ANY PURPOSE, OR FREE OF THIRD-PARTY RIGHTS.

10. Acceptable use

You must follow the Acceptable Use Policy. In short: do not use the Service to break the law, to infringe anyone's rights, to collect personal data unlawfully, to deceive or impersonate, to spam, or to attack, overload, reverse engineer or get around the limits of the Service.

You may not use the Service, or its outputs, to build or train a product that competes with it, and you may not resell access to it unless we have agreed in writing.

11. Connected accounts, MCP and agents

When a third-party account (for example a file store, a CRM, or a social network) is connected, you authorize the Service to read from it as you instruct. Connected accounts are read-only today; publishing to them is coming soon, and when it arrives the Service will publish only once you approve. Your use of that third party is governed by its own terms, which you must follow. We are not responsible for third-party services, their availability or what they do with data you send them.

You can give software and AI agents access to your workspace through our MCP server, by approving an OAuth connection that you can revoke at any time in Agent access. There are no static API keys. Anything an agent does with that access is done on your behalf, and you are responsible for it as if you had done it yourself. Give each client only the access it needs, and revoke access you no longer use.

12. Pages you publish and the people who visit them

Where the Service lets you publish reports and pages, embed them, share tracked links or collect leads through forms, and you do, you are the publisher of that content and the controller of the personal data it collects from your visitors. We host and process it for you.

You are responsible for telling your visitors how their data is used, for having a lawful basis and any consent required (including for cookies), for honouring their requests, and for complying with the marketing and anti-spam laws that apply to how you contact them.

13. Credits, billing and payment

The Service is paid for with credits, bought in advance at the rates on the pricing page (currently 100 credits per US dollar). Work is charged for the resources it actually uses, from one balance shared by everyone in the workspace. A run that fails is not charged.

Credit you buy does not expire while your workspace is open. A subscription's monthly allowance expires at the end of each paid month and is spent before credit you bought. Credit has no cash value, cannot be transferred or exchanged, and can be used only in the workspace that bought it. Promotional credit, including credit given at sign-up, may be withdrawn if it was obtained in breach of these Terms.

A subscription renews automatically each month and is charged to your saved payment method until you cancel it in Billing. Cancelling stops the next renewal; the current paid month runs to its end.

If you turn on automatic top-up, you authorize us to charge your saved payment method for the amount you chose each time your balance falls below the level you set. You can turn it off at any time in Billing.

Payments are processed by Stripe. Prices are in US dollars. Our checkout does not currently calculate sales tax or VAT; what you are charged, including any tax, is set out at checkout and on your receipt or invoice. If we become required to collect tax, we will tell you before it applies. We may change prices for future purchases and renewals; we will give subscribers notice before a price change applies to them.

A run that fails is not charged, so there is nothing to refund for it. Otherwise, payments and credit are non-refundable except in the cases the Refund Policy lists or the law requires. A subscription is cancelled, not refunded. Please contact support@designtech.ai before disputing a charge with your bank: a disputed payment removes the credit it bought, and we may suspend a workspace while a chargeback is open.

14. Copyright complaints

We respond to notices of claimed copyright infringement as described in the Copyright Policy, and we close the accounts of repeat infringers in appropriate circumstances.

15. Suspension and termination

You can stop using the Service at any time. A workspace owner can export the workspace and close it from the Account panel. Closing a workspace cancels its Studio subscription immediately, and the rest of the paid month is not refunded; credit you bought is not refunded because you closed, except as the Refund Policy provides.

We may suspend or restrict access, remove content, or close an account, with notice where it is practical and immediately where it is not, if we reasonably believe that you have broken these Terms or the Acceptable Use Policy, that your use creates legal or security risk for us, our providers or others, that payment has failed, or that we are required to by law. We may also stop providing the Service to you for any other reason on 30 days' notice; if we do, we will refund credit you bought and have not spent.

When a workspace is closed, access ends and published content is withdrawn. The workspace and its content are permanently deleted 30 days after closure, as the Privacy Policy describes, so export anything you want to keep before you close it. Sections of these Terms that by their nature should survive termination do so, including sections 5 to 9 and 16 to 21.

16. Disclaimers

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT THE LAW ALLOWS, DESIGNTECH AI AND ITS LICENSORS AND PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT CONTENT WILL NOT BE LOST.

Some jurisdictions do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.

17. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, DESIGNTECH AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA OR BUSINESS OPPORTUNITY, HOWEVER CAUSED, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

TO THE FULLEST EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED US DOLLARS (US$100).

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence.

18. Your indemnity

You will defend, indemnify and hold harmless DesignTech AI, its affiliates, and their officers, employees and agents from and against any third-party claim, and the resulting losses, damages, fines, costs and reasonable legal fees, arising out of or relating to:

• Your Content, including content you directed the Service to collect from the web or from connected accounts;
• Outputs you publish, distribute or otherwise use;
• your use of the Service in breach of these Terms, the Acceptable Use Policy or the law, or in violation of anyone's rights, including intellectual property, privacy and publicity rights;
• actions taken through your connected accounts or agent access; and
• personal data you collect from visitors to pages you publish.

We will tell you promptly about a claim, let you control its defence (though we may join with our own counsel at our own cost), and give you reasonable help at your expense. You may not settle a claim in a way that imposes an obligation on us without our written consent.

19. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, and applicable US federal law, without regard to conflict-of-law rules.

Before starting a formal claim, contact legal@designtech.ai and give us 30 days to try to resolve it informally.

If it is not resolved, any dispute arising out of or relating to these Terms or the Service will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, by a single arbitrator. Claims must be brought individually, not as a plaintiff or class member in a class, collective or representative proceeding, and the arbitrator may not consolidate claims. Either party may instead bring an individual claim in a small-claims court, and either party may ask a court for an injunction to protect its intellectual property or to stop misuse of the Service.

You may opt out of arbitration by emailing legal@designtech.ai within 30 days of first accepting these Terms, with your name, account email and a statement that you opt out.

If you are a consumer in the European Union, the United Kingdom or another place whose law gives you mandatory rights, nothing in this section takes those rights away, including the right to bring proceedings in the courts where you live.

20. Changes to these Terms

We may update these Terms. Each version has an effective date and a version string at the top of the page. For a material change we will give you at least 30 days' notice by email or in the Service before it takes effect, except where a change is required by law or is needed to address abuse or a security risk, which may take effect sooner. If you keep using the Service after a change takes effect, the new Terms apply; if you do not agree, stop using the Service and close your workspace.

21. General

These Terms, with the documents they incorporate and any signed agreement between us, are the whole agreement between you and us about the Service. If a provision is found unenforceable, the rest remain in force. Not enforcing a provision is not a waiver of it.

You may not assign these Terms without our written consent. We may assign them to an affiliate or to a successor in a merger, acquisition or sale of assets.

We are not liable for delay or failure caused by events beyond our reasonable control, including failures of third-party providers, networks or utilities.

You must comply with export-control and sanctions laws in using the Service. We may send notices to the email address on your account; you may send notices to legal@designtech.ai.

22. Contact

DesignTech AI, Inc.. Notices and questions about these Terms: legal@designtech.ai. Help with your account: support@designtech.ai.