FAQs

The hard questions, answered honestly.

The existential ones

"Why do I need you at all?"

I made a deck with Claude in a cowork session. We store the context, the whole team can regenerate new versions, and it outputs straight to Google Slides. Why do I need this?add

Stored context makes regeneration cheap; it does not make it reproduction. Every regeneration re-derives the deck and drifts, where a trained template stores the approved geometry as data and lets the model fill only the slots.

A session also grades its own homework, and its usage caps run out the week you need them most. Here the brand checks are code, work already running always finishes and you top up in seconds, and an MCP server lets the session you already like drive this production line.

Isn't this just a ChatGPT wrapper?add

A wrapper asks a model to behave. This platform makes the behavior unavoidable: brand rules, layout fidelity, logo handling, lineage and the no-AI-tells pass are built into the production path rather than asked for in a prompt, and what they find is shown to you beside the work.

Models get dramatically better every few months. Doesn't that erase you?add

It erases products that compete with models on creative quality, and we deliberately do not. What we own is the layer the models do not, your library and trained templates and enforcement, so we appreciate with the models rather than racing them.

Can't Canva do this?add

Canva is a design tool, excellent at helping a person edit one asset. The job here is the account level: your whole library, templates trained from your approved designs, brand checks and approvals, for a team that may never open a design tool.

LinkedIn is already drowning in AI content. Won't this make us part of the slop?add

Everything here is built from your own material, in your own approved designs, and a mechanical pass strips the AI tells before anything is filed. The test we hold ourselves to: two companies running the identical request must get visibly different work, each recognizably theirs.

Scope

What it does, and what it refuses to do

What can it actually produce today?add

Decks, sell sheets, one-pagers, white papers and reports (with Word and PowerPoint export), charts, carousels, social posts, ad creative, emails, landing pages, video clips cut from your recordings, generated video, voiceover and music, and templates trained from your approved designs. The list grows only when the platform genuinely produces the item.

Will you design something original for us?add

New concepts inside your brand, yes: a campaign angle, a fresh layout in your design system, the next twenty ad variants. A new visual identity, never: that is human creative work, and it is the part you should own.

How much of the output do I have to rewrite, honestly?add

Less than you expect, and never zero. Copy is built from your own filed material with lineage recorded as it is written, and a reference that does not resolve blocks the asset from being filed at all.

We already have an agency we like. Is this rip-and-replace?add

No. An agency sells judgment and production bundled, so keep the judgment wherever you trust it and let this replace the production half of the invoice.

We're a startup with no marketer at all. Is this for us?add

Yes, and at the same rate whatever your size — there are no tiers to be too small for. Start on the 2,000 credits every organization is given, and your brand kit gets built from whatever you have, even just a website and a pitch deck.

Trust

Brand safety, data, and what happens when you leave

What stops an off-brand or hallucinated claim reaching a prospect?add

Three checks today: a mechanical design check, a brand check against your rules that reports what it finds beside the asset, and lineage that ties each claim to the line it came from. An approval step a workspace admin can require is coming soon, with direct publishing. The checks make failures rare and catchable, and you stay the one who decides what ships.

Do you train AI on our content? Where does our data live?add

No. Model requests go to providers whose commercial terms do not let them train on your content, with zero data retention requested wherever the provider offers it. Your workspace's data lives in its own database, scoped to your organization on every read and write, and how AI processing is controlled is at /trust.

Are you SOC 2 certified?add

The providers we run on hold their own certifications, we carry Technology E&O with Cyber liability, and a DPA is available on request. DesignTech AI does not hold its own SOC 2 report today; what the platform does with your content, and where it lives, is written out in full at /trust.

Does it ever post to our channels automatically?add

No. Nothing leaves on its own: you download what you want to use. Publishing straight to LinkedIn, Instagram, Facebook and your connected apps is coming soon; when it arrives, a workspace admin can require approval before anything goes out.

Who actually built this, and what happens to us if you disappear?add

DesignTech AI was built end to end by its founder, a designer, marketer and agency owner with more than twenty years in B2B. That agency delivered 2,626 client projects and 12,723 billed hours of exactly this work, and that discipline is what is written into the platform.

On vendor risk, the protections are structural rather than promises: your workspace exports in full at any time — every asset in its download formats, the Brand Kit, the leads — so you are never more than one export away from owning everything you made, whatever happens to anybody.

Who owns the output, and what happens if we leave?add

You own it all, contractually: everything ingested and every asset produced in your workspace. A workspace admin can download the whole workspace at any time as one ZIP: every saved asset in its download formats, the Brand Kit and the leads.

Commercials

Cost, and proof

What does it cost, all-in?add

One balance, one rate, no tiers and no per-seat charge: 100 credits to the dollar, bought from $50 whenever you need them, or Studio at $80 a month for 10,000 credits — 125 to the dollar. You are charged for what a run actually used, a run that fails is never charged, and non-AI edits, downloads and reusing what you already have are free. Every organization starts with 2,000 credits, no card. The whole model is public at /pricing.

Can I try it before paying anything?add

Yes. Start free with 2,000 credits and no card, and run it on your own material: what it makes comes back complete, with downloads. Bring one design that cleared brand review and you will see, item by item, what the platform absorbs.

Show me three customers like me.add

The agency behind this has delivered 2,626 client projects and 12,723 billed hours of exactly this production work across twenty years of B2B marketing, and every standard in those projects is what the platform now runs on. See the work on the home page, under the brands it was made for. Then do the thing a customer list cannot do for you: run it on your own material with 2,000 credits and no card, and judge it on your brand rather than somebody else's.

Have a harder one? Send it to us: awkward questions are welcome, and this page was built from them.

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