- Social Carousel
- Support
Social Carousel Support
Everything you need to run Social Carousel well, and a human to write to when you need one.
Getting started
Turn approved content into a five-slide portrait carousel with an AI-directed visual system and editable layers. A run is one conversation, and it always has the same shape:
- You bring approved source content and a carousel brief.
- It asks “What approved content should become a carousel, and what should it say?”
- You get a five-slide portrait editable carousel with a continuous art-directed background, pdf and zip of slide pngs.
Finished means: a five-slide narrative-led portrait carousel is filed with its editable source, continuous background artwork, editable content layers, pdf export and zip of png slides.. Everything Social Carousel makes is filed in your workspace, so you can come back to it, edit it, and export it any time.
Account and billing
Signing up
Social Carousel is self-serve. Sign up with your email to claim one full run without a card. Complete setup, supply your inputs, and start the run when you are ready. Pay only if you decide to keep using the app.
What it costs
Access to released standard apps, Gallery and Studio is included. Processing uses one shared credit balance. Review the credit estimate before starting paid app work.
Managing your credits
Your balance, funding and payment details live in Billing. Purchased top-up credits do not expire. Monthly agreement credits renew by calendar month and do not roll over.
Contact support
A human answers every message. Tell us what you were doing and what you expected, and we will take it from there.
You can also write to [email protected] directly, or check the live service status if something seems down.