1. Image to Video
  2. Support

Image to Video Support

Everything you need to run Image to Video well, and a human to write to when you need one.

Getting started

Turn a still image into motion you describe or let AI develop an idea. A run is one conversation, and it always has the same shape:

  1. You bring a starting image, an optional ending image, motion, duration and dimensions.
  2. It asks “Choose a starting image. Describe the motion, or leave it blank for AI to develop an idea.”
  3. You get a video in gallery and a downloadable mp4.

Finished means: the video shows visible motion, plays in gallery and downloads as an mp4 at the chosen duration and dimensions.. Everything Image to Video makes is filed in your workspace, so you can come back to it, edit it, and export it any time.

Account and billing

Signing up

Image to Video is self-serve. Sign up with your email to claim one full run without a card. Complete setup, supply your inputs, and start the run when you are ready. Pay only if you decide to keep using the app.

What it costs

Access to released standard apps, Gallery and Studio is included. Processing uses one shared credit balance. Review the credit estimate before starting paid app work.

Managing your credits

Your balance, funding and payment details live in Billing. Purchased top-up credits do not expire. Monthly agreement credits renew by calendar month and do not roll over.

Contact support

A human answers every message. Tell us what you were doing and what you expected, and we will take it from there.

You can also write to [email protected] directly, or check the live service status if something seems down.