1. Deck Transfer
  2. Support

Deck Transfer Support

Everything you need to run Deck Transfer well, and a human to write to when you need one.

Getting started

Rebuild an existing PowerPoint deck in a new template while preserving its content. A run is one conversation, and it always has the same shape:

  1. You bring an old powerpoint deck and a new powerpoint template.
  2. It asks “Give me the old deck and the new template it should become”
  3. You get a new editable powerpoint deck in the new template.

Finished means: every slide is rebuilt in the new template, with the original content and speaker notes preserved.. Everything Deck Transfer makes is filed in your workspace, so you can come back to it, edit it, and export it any time.

Account and billing

Signing up

Deck Transfer is self-serve. Sign up with your email to claim one full run without a card. Complete setup, supply your inputs, and start the run when you are ready. Pay only if you decide to keep using the app.

What it costs

Access to released standard apps, Gallery and Studio is included. Processing uses one shared credit balance. Review the credit estimate before starting paid app work.

Managing your credits

Your balance, funding and payment details live in Billing. Purchased top-up credits do not expire. Monthly agreement credits renew by calendar month and do not roll over.

Contact support

A human answers every message. Tell us what you were doing and what you expected, and we will take it from there.

You can also write to [email protected] directly, or check the live service status if something seems down.